Privacy Policy

Last Updated: November 2025

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, date of birth
• Player's Club Data: Member number, points balance, tier status (if linked)
• Device Information: Device type, operating system, unique device identifiers
• Location Data: With your permission, for geofence notifications when near the casino
• Usage Data: App interactions, waitlist activity, notification preferences

2. How We Use Your Information

We use your information to:

• Provide and improve the App's features
• Manage your waitlist positions
• Send push notifications about games and promotions
• Track and display your rewards points
• Provide customer support
• Ensure security and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate the App
• Legal Requirements: When required by law or to protect our rights
• Casino Operations: To facilitate your membership and rewards

4. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure authentication, and regular security audits.

5. Your Choices

You can:

• Update your account information through the App
• Opt out of push notifications in your device settings
• Disable location services for the App
• Request deletion of your account by contacting us

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

7. Children's Privacy

The App is not intended for users under 21 years of age. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or by email.

9. Contact Us

For privacy-related questions or to exercise your data rights, please contact us at the casino front desk or through the App's support features.

10. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).